Privacy Policy in Plain Language
This page explains how enquiry and booking-related information is handled by our team. It is written to help you understand your rights and our responsibilities before you share personal or travel details.
What data we collect
Usually includes names, contact details, travel dates, group information, and itinerary preferences provided during enquiry and booking.
Why we collect it
To respond to enquiries, build accurate itineraries, coordinate suppliers, and support your travel planning and booking process.
How we protect it
We apply practical operational and technical controls to reduce unauthorized access and keep data handling responsible.
Your control options
You may request data updates, correction of inaccurate details, or removal requests where legally and operationally possible.
How Your Information Is Used During Trip Planning
Travel planning requires sharing selected information with relevant partners such as lodges, transport providers, and activity operators. We only share what is needed to deliver your requested services.
Enquiry stage
Details are used to understand your goals, availability, and budget so we can draft suitable itinerary options.
Booking stage
Data may be shared with confirmed service providers to secure reservations and operational travel support.
Post-travel communication
We may follow up for feedback or service improvement unless you request no further contact.
Data correction requests
Important updates should be sent promptly to prevent booking or travel document inconsistencies.
Practical Steps Before You Book
Privacy Policy FAQs
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